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17 Feb 2010
When I speak to people about thought leadership for the first time, one of the first questions they ask is: “What can it deliver to my business?”
It’s a great question and one that has had me thinking for a while. The more I think about it the more complex and multi-faceted I realise the answer is which is why I have developed a listof 70 thought leadership outcomes/benefits in a table.
But to all those thought leaders and writers on thought leadership out there, I need your help please. While I may already have 70 benefits, I’m sure there are many more. I would really welcome any further inputs either via e mail to cbadings@cannings.net.au or in the comments section at the end of this blog:
Thought Leadership outcomes/benefits table www.thoughtleadershipstrategy.net/
External
Clients/’customers and other targeted stakeholders:
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· Illustrates your deep expertise and knowledge
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· Enables you to deliver insights to your clients’ businesses which in turn can help drive their growth
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· Positions you as a trusted advisor
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· Results in increased credibility
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· Increases your relevance
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· Aligns your interests with your clients’ issues and interests
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· You become one of their most valuable suppliers
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· Deliver useable, quality content across the organisation
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· Creates the perception that you are interesting and innovative
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· Drives goodwill
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· Differentiates you from your competitors
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· Positions you as an influencer in their lives
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· Underpins and supports your sales process with your clients
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· Creates less resistance to price
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· Helps vindicate their purchasing decision
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· Clients perceive that you care and as a result they feel important
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· Positions you as being proactive in your sector
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· Positions you as innovative
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· Builds closer relationships across all spectrums of client contact resulting in better engagement
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· Provides a great platform for discussion above and beyond your products or services
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· Increases positive word of mouth
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· Results in brand evangelists from within your customer ranks
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· Positions you as an employer of choice in the market
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· Increases brand loyalty
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Internal
Staff
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· Positions your people as the experts and ‘go to’ people in their field
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· Delivers a sense that this is a forward thinking, innovative place to work
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· Creates pride in the brand
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· Promotes relevant, topical discussions without the need for ‘hard sell’
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· Creates ambassadors from within for your brand
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· Is a powerful motivator, mobilising management and staff alike
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· Enables staff to see where the market is going, what the issues are and positions them at the forefront
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· Delivers organisational confidence
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· Focuses staff on the big picture and what matters to clients/ customers
The brand
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· Moves your brand from product and sales leadership to market leadership
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· Delivers long-term, sustainable advantage over competitors because it has a longer life-span than product or sales leadership
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· Puts the business out front in terms of sector leadership
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· Delivers a broader client value spectrum to the brand
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· Increases relevance to clients/customers and therefore increases the value of the brand
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· Positions the people who represent the brand as trusted advisors
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· Gives the brand’s added authenticity
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· Positions the brand and thus the business and its people ahead of the curve
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· Displays a focus by the brand on the big picture
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· Creates a commitment to a grander goal than sales generation
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· Recognition by the media that the brand is the leader in its field
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· Creates openings or invites for brand representatives to speak at conferences and seminars
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· Delivers great content for marketing collateral, your website, press releases, presentations, etc
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· Results in higher search engine rankings
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· The brand and its people are viewed as authorities in their field
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· Increases your brand’s share of mind with your target audiences
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· Acts as a good reputation shield in a crisis or when an issue flares
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· Builds goodwill
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· Further solidifies your ‘social license’ to operate
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· Adds long-term sustainability to your brand’s marketing campaigns whether it be advertising, PR, social media, etc
Sales
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· Helps you develop a greater understanding of your clients likes, needs, fears and wants
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· Positions the business top of mind with prospects
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· Differentiates your products and services from the competition
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· Shortens the sales cycle because buyers have invested psychologically into your service/product before they buy
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· Underpins and supports your sales process with your clients
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· Creates less resistance to price
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· Vindicates their purchasing decision
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· Delivers a conversation platform for the sales team to use beyond the product or service you offer
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· Helps initiate conversations with existing and potential clients/customers
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· Underpins increased sales conversion
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· Differentiates you from the competition
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· Mobilises your clients to think and act
Innovation
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· Promotes innovation internally because of the insights thought leadership delivers
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· Empowers people to think, examine the changes and how to stay ahead of the curve
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· Imbues a culture of questioning and looking ahead at how best to address the clients’ needs
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· Creates an outward looking culture – focusing on client issues and trends rather than your own
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· Promotes and rewards breakthrough thinking
11 Responses to “70 reasons to be a thought leader”
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This post was mentioned on Twitter by trevoryoung: Reading a list of thought leadership benefits by @thoughtstrategy http://bit.ly/duxHEv (great stuff!)…
I really love this benefit “Shortens the sales cycle because buyers have invested psychologically into your service/product before they buy”. If ever you need to get the VP of sales to buy into your thought leadership strategy, this benefit should be the most persuasive. Great post! Mark
[...] How Thought Leadership can help them. I just tweeted about a blog post that listed the benefits of thought leadership. One that really caught my eye was “Shortens the sales cycle because buyers have invested [...]
I agree with you Mark, it’s probably one of the most compelling reasons one could give a sales director or VP and is clearly one of the main reasons one would embark on a thought leadership position in the first place. Cheers Craig
I really liked your blog! nice
Fantastic – thank you.
[...] are many positive outcomes of thought leadership, I have a table illustrating these in an earlier blog post, but the ultimate outcome should always be that your customers seek you out because they trust you [...]
This is a fantastic post, but I was wondering how do I suscribe to the RSS feed?
Gale you should be able to merely click on the RSS tag top right of the blog. Let me know if you have problems.
[...] just tweeted about a blog post that listed the benefits of thought leadership. One that really caught my eye was “Shortens the sales cycle because buyers have invested [...]
[...] have a list of 70+ thought leadership benefits in an earlier post but the stand out return is the emotional connection it [...]