Posts Tagged ‘market leader’

Beware, content doesn’t a thought leader make

There is a lot of a commentary flying around the web at the moment about content, optimising that content for search engines , content curation (filtering and aggregating relevant content) and how best to deliver content to your publics.

But…and this is a big but – content alone does not make you a thought leader.  It may help a company’s publics, it may make their lives easier, it may drive traffic to a site and it may position that brand as a trusted source of particular information.  But does it make that company a thought leader?

No it does not.

Let’s have a quick look at my definition of thought leadership:  Thought Leadership is establishing a relationship with and delivering something of value to your stakeholders and customers that aligns with your brand/company value. In the process you go well beyond merely selling a product or service and establish your brand /company as the expert in that field and differentiate yourself from your competitors

Key to thought leadership is innovative content

The key to being a thought leader is offering something of value, insights that position you as the expert in that field.  By that I mean stuff which frames the debate and conversations on a particular issue or issues.  Content that challenges the paradigms and the thinking of your own staff as well as your publics if not an entire industry sector, and content that delivers deep insights around a particular issue or sector.

Content that doesn’t do this cannot and should not be labelled as thought leadership.  It is merely information.

This is not to say that it’s not useful but it doesn’t make you a thought leader.

Content curation

HiveFire has produced a thought provoking e book on content curation.  You can download it here : http://info.hivefire.com/eBook.html  and I suggest you do.  It is a good read and raises some very interesting questions about how you manage your content.

But as they say, competitors are drowning in a sea of information overload and they are challenged to decipher what information is relevant and which sources are trustworthy.  My view is that it is particularly because of this that to be a thought leader, the content you deliver needs to differentiate you from the crowd, must be different and challenge insights and should position you as the pre-eminent company/commentator in that space.

The spin-offs of doing this right are huge as many marketers, particularly in the professional services arena will attest.  True thought leadership is one of the most valuable marketing assets in which a company can invest.  It inspires trust in your brand and in process imbues in your company and your people a perception by the marketplace that you are the ‘go to’ authorities and knowledge experts on that topic – a perception that no amount of advertising can buy.  OK maybe a bucket load could buy it but it would cost a bomb .

Publishing alone will not help

Publishing on its own is not going to help.  It’s what you publish and how you take it to market that makes the difference.

Before you become an aggregator or curator of content ask yourself the following questions:   What is our thought leadership position?  What do we stand for in the market place?  What is our differentiator in terms of leading the market?

Only once you have established a position in this regard are seen as the go to place for insights in your area of specialty is it useful to become a content curator and specifically for content that relates to and helps inform that position.

 Until then I’m afraid, you will just be a follower.

Does one quick campaign = true thought leadership?

The Dove Real Beauty campaign classic long-term thought leadership - no quick fixes here

There are two types of thought leadership and I’m not sure that the one even deserves the description.

The first is what I term quick-fix or short-term thought leadership and is often confused with true thought leadership. This is the great creative idea or innovation that is relevant only to one campaign or product and it here today gone tomorrow.

It is an idea that has no longevity beyond that particular campaign and while it may set your brand apart from the others for a moment in time it doesn’t necessarily make you a thought leader.

Advertising and short-term PR campaigns are good at achieving this and you see these campaigns all the time.  Some are good and some…well let’s just say that thought leadership is probably way too generous a term to apply to these campaigns.

I stand to be corrected but my view is that true thought leadership should be a far broader, longer-term positioning for a company or its brands.

True thought leadership is about attaching an authentic value to your brand or company which validates the image, preference, influence, reputation or brand-purchasing decision because it links in some way to the issues which are important to your consumers’ everyday lives. These could be as wide ranging as education, social issues, philanthropy, social responsibility, environment, health and infrastructure.

It is about delivering to these customers a value, information or point of view which says to them: “These guys get me, they get the environment and they get the social factors important to my life. I feel good in making this purchase, I feel good about this brand.  I trust this brand.”

If a customer inherently feels these attributes in a brand it not only develops brand loyalty but it also generates excellent word-of-mouth.

To do this I believe takes time. 

Quick fix rules

Unfortunately we live in a corporate world dominated by what I term ‘quarterlyitis’. 

This is a world dominated by quick turnaround projects, quick fix solutions and immediate results.  Not only are listed companies afflicted by this in terms of their reporting and the scrutiny of analysts but marketing teams and PR teams suffer the same pressure.

This often results in what many may claim to be thought leadership campaigns but which in reality are merely one-off, innovative PR tactics that may or may not fall under a broader communications strategy.

I’m sorry but I think thought leadership is a whole heap more.  It’s strategic in its nature and builds the reputation of your organization or your brand as a thought leader over time.