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17 Feb 2010
When I speak to people about thought leadership for the first time, one of the first questions they ask is: “What can it deliver to my business?”
It’s a great question and one that has had me thinking for a while. The more I think about it the more complex and multi-faceted I realise the answer is which is why I have developed a listof 70 thought leadership outcomes/benefits in a table.
But to all those thought leaders and writers on thought leadership out there, I need your help please. While I may already have 70 benefits, I’m sure there are many more. I would really welcome any further inputs either via e mail to cbadings@cannings.net.au or in the comments section at the end of this blog:
Thought Leadership outcomes/benefits table www.thoughtleadershipstrategy.net/
External
Clients/’customers and other targeted stakeholders:
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· Illustrates your deep expertise and knowledge
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· Enables you to deliver insights to your clients’ businesses which in turn can help drive their growth
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· Positions you as a trusted advisor
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· Results in increased credibility
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· Increases your relevance
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· Aligns your interests with your clients’ issues and interests
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· You become one of their most valuable suppliers
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· Deliver useable, quality content across the organisation
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· Creates the perception that you are interesting and innovative
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· Drives goodwill
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· Differentiates you from your competitors
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· Positions you as an influencer in their lives
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· Underpins and supports your sales process with your clients
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· Creates less resistance to price
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· Helps vindicate their purchasing decision
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· Clients perceive that you care and as a result they feel important
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· Positions you as being proactive in your sector
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· Positions you as innovative
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· Builds closer relationships across all spectrums of client contact resulting in better engagement
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· Provides a great platform for discussion above and beyond your products or services
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· Increases positive word of mouth
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· Results in brand evangelists from within your customer ranks
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· Positions you as an employer of choice in the market
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· Increases brand loyalty
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Internal
Staff
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· Positions your people as the experts and ‘go to’ people in their field
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· Delivers a sense that this is a forward thinking, innovative place to work
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· Creates pride in the brand
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· Promotes relevant, topical discussions without the need for ‘hard sell’
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· Creates ambassadors from within for your brand
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· Is a powerful motivator, mobilising management and staff alike
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· Enables staff to see where the market is going, what the issues are and positions them at the forefront
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· Delivers organisational confidence
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· Focuses staff on the big picture and what matters to clients/ customers
The brand
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· Moves your brand from product and sales leadership to market leadership
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· Delivers long-term, sustainable advantage over competitors because it has a longer life-span than product or sales leadership
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· Puts the business out front in terms of sector leadership
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· Delivers a broader client value spectrum to the brand
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· Increases relevance to clients/customers and therefore increases the value of the brand
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· Positions the people who represent the brand as trusted advisors
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· Gives the brand’s added authenticity
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· Positions the brand and thus the business and its people ahead of the curve
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· Displays a focus by the brand on the big picture
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· Creates a commitment to a grander goal than sales generation
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· Recognition by the media that the brand is the leader in its field
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· Creates openings or invites for brand representatives to speak at conferences and seminars
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· Delivers great content for marketing collateral, your website, press releases, presentations, etc
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· Results in higher search engine rankings
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· The brand and its people are viewed as authorities in their field
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· Increases your brand’s share of mind with your target audiences
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· Acts as a good reputation shield in a crisis or when an issue flares
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· Builds goodwill
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· Further solidifies your ‘social license’ to operate
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· Adds long-term sustainability to your brand’s marketing campaigns whether it be advertising, PR, social media, etc
Sales
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· Helps you develop a greater understanding of your clients likes, needs, fears and wants
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· Positions the business top of mind with prospects
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· Differentiates your products and services from the competition
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· Shortens the sales cycle because buyers have invested psychologically into your service/product before they buy
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· Underpins and supports your sales process with your clients
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· Creates less resistance to price
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· Vindicates their purchasing decision
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· Delivers a conversation platform for the sales team to use beyond the product or service you offer
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· Helps initiate conversations with existing and potential clients/customers
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· Underpins increased sales conversion
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· Differentiates you from the competition
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· Mobilises your clients to think and act
Innovation
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· Promotes innovation internally because of the insights thought leadership delivers
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· Empowers people to think, examine the changes and how to stay ahead of the curve
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· Imbues a culture of questioning and looking ahead at how best to address the clients’ needs
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· Creates an outward looking culture – focusing on client issues and trends rather than your own
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· Promotes and rewards breakthrough thinking
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21 Jan 2010

This is a continuation of the post on 14/1/2010 on how to take your thought leadership position to market.
I spoke about six critical actions I believe need to be engaged in order to achieve this. I have covered the first four (1. Make it a strategic business imperative; 2. Know your audience; 3. Share openly; 4. Cultivate the media).
Today I will cover the fifth:
- Write and speak about your campaign
The last remaining will be covered in the last post in this series:
- Pump up your content online
Action 5: Write and speak about your campaign
Your thought leadership point of view can be told through face-to-face story telling or writing. Ideally, you want to use a combination of both.
The value of having a number of compelling written stories around your thought leadership point of view is that they gives you a host of different options. With the web playing such an important role in our everyday lives, having a thought leadership campaign written up becomes critical if people are to find it online.
Writing could include one or any number of the following:
- articles written for the media
- letters
- opinion pieces
- white papers
- research summaries
- fact sheets
- background papers
- speeches
- presentations
- third party endorsements
- blogs
By using one or more of the above you are better able to share your information with your audiences. More importantly, you can make the information readily accessible to a much wider audience interested in the topic.
In their book How to position yourself as the obvious expert, Elsom Eldridge Jr and Mark Eldridge maintain that writing a book is essential in establishing your credibility in your field of expertise. They maintain that even if your book does not compete with those in the bookstores, you should write a book to use as a marketing tool to build your reputation as the obvious expert.
Tell your thought leadership story and drive word of mouth
I’m not saying you should write a book but wherever and whenever your thought leadership champion can, he or she should tell the story and get those around you enthusiastic about your point of view. Story telling is a powerful way to engage people and a great way to get people talking about what you have to say.
Word-of-mouth is the most convincing and believable form of marketing today. You should actively pursue speaking opportunities for your thought leadership champion.
These opportunities could include speaking at:
- local chambers of commerce and industry
- business organizations and associations
- academic institutions
- consumer bodies
- conferences
- seminars
- workshops
- webinars
- your own work functions
Depending on the appeal of your thought leadership point of view and your thought leader’s oratory skills, he or she could consider joining a professional speaker’s circuit. There are many organizations out there with a variety of speakers on their books. It makes it much easier to join them if you have a library of written material on your topic as well as speeches and presentations which you or your thought leader champion has already given.
Get out there and spread the word!
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28 Dec 2009
I have never come across a thought leader who didn’t share his or her thoughts the two just don’t go hand in hand.However, how you take your thought leadership position to market is critical to the success of your campaign and the degree to which you are viewed as a thought leader.
Once you have a thought leadership position worked out, there are six critical actions needed to help you or your brand achieve thought leadership status:
- Make it a strategic business imperative
- Know your audience
- Share openly
- Cultivate the media
- Write and speak about your campaign
- Pump up your content online
In this post I am going to speak about the first and will cover the others in subsequent posts.
This is not a box-ticking exercise – you don’t have to complete all of these to drive your thought leadership position. You will, however, need the first two and preferably you will need to carry out one or two of the others well to help get your point of view out there.
Action 1: Make it a strategic business or brand imperative
By making your thought leadership campaign a strategic business imperative it will more easily slot into the short-, medium- or long-term business objectives of the company. Given this, and having identified a thought leadership champion, makes it much easier to position this as a strategic business imperative because you have already won senior management support. It is even better if the thought leadership campaign/idea is owned by the CEO or managing director.
Ownership at the top ensures commitment at a senior level, board buy-in and an easier ‘sell’ to the various departments, staff, third party endorsers and suppliers who may be involved in the campaign.
It also ensures commitment at a senior level and alignment of other business activities to the thought leadership campaign.
Thought leadership needs senior support
Without senior management commitment you run the risk of the organization’s skeptics squeezing the life out of the thought leadership effort.
At times things can go awry or the campaign is not delivering as fast or as well as it should. At this point the avoidance or blame game begins and so starts the death spiral for the campaign…that is unless the CEO or senior management sees the thought leadership campaign as integral to the organization’s strategy and is still prepared to back it as a result.
If a leader makes success non-negotiable it is amazing how much impetus it can give the campaign.
Make no mistake, you will still need to make sure that you have a well thought out and presented plan. This should cover the thought leadership idea in detail but also, importantly, how you intend to roll it out.
As part of this you should identify clear objectives, your rationale for doing this and measurable outcomes. The more measurable your outcomes the more likely you are to gain credibility for the campaign across the senior management ranks and for future funding.
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3 Dec 2009

Chris Brogan epitomises a true thought leader: "..the more I share, the more business comes my way..."
I don’t think I’ve seen anybody encapsulate the essence of true thought leadership the way Chris Brogan has in his latest blog post.
I have quoted it here in part but I highly recommend you visit his blog to see the rest. Simply put he epitomises the mentality a thought leader should have at the purest level. No wonder he is a thought leader in his space. Go Chris!
”Sometimes, I’m asked why I give away all of my ‘how I do it’ information. I’m asked whether this gives others the ability to compete directly with me. Frankly, I don’t worry about competition. I worry that there aren’t enough people executing effectively for companies. I’ve got plenty of work to do as it is. New Marketing Labs picks up plenty of clients and has even when I give away all my major points and ideas.
“I feed the system because I believe you can take something I’ve started, run with it, and advance the whole space. I give you all that I can because I know that you’ve got your own ideas, and maybe components of mine will help you.
“Oh, and the more I share, the more business comes my way. It’s a built in reciprocal loop. ” Chris Brogan
Throughout my postings on thought leadership you will notice I talk often about having an abundance mentality. Many people struggle with this when it comes to thought leadership, however, as Chris so rightly points out ‘the more I share, the more business comes my way..”.
That ladies and gentlemen is the Eureka moment of thought leadership. That is what it is all about.
Thank you Chris.
Posts Tagged ‘thought leadership benefits’



